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Self Service Lost & Found Management

SELF BAGGAGE-CLAIM KIOSK FOR AN EFFECTIVE H24 SERVICE TO PASSENGERS

A SELF-SERVICE KIOSK ALLOWING FAST AND EASY SELF-SERVICE OPERATIONS FOR THE PASSENGERS


ALFA Kiosk allows the Passenger to create a Baggage Mishandled Claim independently, reducing queues and number of allocated Operators to Lost & Found Office, providing a good service even when the office is closed during off-peak times.

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FEATURES

TOUCH SCREEN AND USER FRIENDLY INTERFACE AVAILABLE IN MULTIPLE LANGUAGES (NEW LANG. CAN BE EASEILY ADDED)

2D CODE READER TO FILL DATA AUTOMATICALLY FROM BOARDING PASS AND BAG RECEIPT 

INTEGRATED WITH ALFA BACKOFFICE INTERFACES TO ALLOW OPERATORS TO REVIEW THE FILE BEFORE SENDING IF NECESSARY

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FUNCTIONALITIES

SIMPLIFIED STEP-BY-STEP WIZARD WITH AUTOCMOPLETE AND IATA BIC IMAGES TO DESCRIBE THE BAGGAGE

DIRECT INTEGRATION WITH WOLRDTRACER® AND WITH ALFA BACKOFFICE

PRINTS A RECEIPT CONTAINING THE TRACKING CODE FOR THE GENERATED CLAIM 

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BENEFITS

REDUCE WORKLOAD FOR LOST & FOUND STAFF

ENABLE 24HR SERVICE TO THE PASSENGER

STRONG IMPROVEMENT OF AIRPORT PASSENGER EXPERIENCE

IMPROVE PAPERLESS LOST & FOUND PROCEDURE

CONTACT US FOR MORE INFO AND QUOTES

We will be happy to assit you with any question regarding your need.

CONTACT US
VIA DEI DA PRATA, 14
31100 TREVISO - ITALY
CERTIFICATION
Member of CISQ Federation
Certified management system
ISO 9001 – ISO/IEC 27001