CERTIFICATION
Member of CISQ Federation
Certified management system
ISO 9001 – ISO/IEC 27001
Member of CISQ Federation
Certified management system
ISO 9001 – ISO/IEC 27001
SELF BAGGAGE-CLAIM KIOSK FOR AN EFFECTIVE H24 SERVICE TO PASSENGERS
A SELF-SERVICE KIOSK ALLOWING FAST AND EASY SELF-SERVICE OPERATIONS FOR THE PASSENGERS
ALFA Kiosk allows the Passenger to create a Baggage Mishandled Claim independently, reducing queues and number of allocated Operators to Lost & Found Office, providing a good service even when the office is closed during off-peak times.
TOUCH SCREEN AND USER FRIENDLY INTERFACE AVAILABLE IN MULTIPLE LANGUAGES (NEW LANGUAGES CAN BE EASILY ADDED)
2D CODE READER TO FILL DATA AUTOMATICALLY FROM BOARDING PASS AND BAG RECEIPT
INTEGRATED WITH ALFA BACKOFFICE INTERFACES TO ALLOW OPERATORS TO REVIEW THE FILE BEFORE SENDING IF NECESSARY
AVAILABLE EVEN IN PAY PER USE MODEL
SIMPLIFIED STEP-BY-STEP WIZARD WITH AUTOCOMPLETE AND IATA BIC IMAGES TO DESCRIBE THE BAGGAGE
DIRECT INTEGRATION WITH WOLRDTRACER® AND WITH ALFA BACKOFFICE
PRINTS A RECEIPT CONTAINING THE TRACKING CODE FOR THE GENERATED CLAIM
ANTI-FRAUD CONTROLS TO PREVENT ILLEGITIMATE USE
ALLOWS TO SIGN CUSTOM DECLARATION ON THE SCREEN
SEND CLAIM STATUS UPDATES BY E-MAIL
REDUCE WORKLOAD FOR LOST & FOUND STAFF
ENABLE 24HR SERVICE TO THE PASSENGER
STRONG IMPROVEMENT OF A SAFE AIRPORT PASSENGER EXPERIENCE
IMPROVE PAPERLESS LOST & FOUND PROCEDURE
We will be happy to assit you with any question regarding your need.
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