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Lost & Found automation

 

ALFA: THE COMPLETE AUTOMATION TOOL FOR THE BAGGAGE LOST & FOUND OFFICE

AN EASY WAY TO MANAGE LOST & FOUND BAGGAGE WITH MULTI-DEVICE AUTOMATION AND FULL INTEGRATION WITH AIRPORT SYSTEMS


ALFA provides a natural, friendly interface for Worldtracer®, also in self-service mode, adding many useful features allowing a full automation of Lost&Found backoffice and a better service to the passengers.

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FEATURES

INTEGRATED WITH WORLDTRACER® TO PROVIDE A MORE ENHANCED AND SIMPLIFIED USER INTERFACE

MANAGES ALL TYPES OF WORLDTRACER® FILES (AHL, OHD, FWD, DPR, ETC.)

AUTOMATIC COMMUNICATION WITH PASSENGERS

AUTOMATIC IATA COMPLIANT BAG TAGGING

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FUNCTIONALITIES

MULTI-PLATFORM INTERFACES TO RUN ON DESKTOP, TABLET/MOBILE AND KIOSK

GENERATION OF LISTS FOR PASSENGER CALLS, COURIERS, RUSH BAGGAGE

AUTOMATIC E-MAIL AND SMS DELIVERY TO INFORM PASSENGERS ABOUT FILE STATUS

MANAGE LOST & FOUND BACKOFFICE PROCEDURES AND WAREHOUSE STORAGE

TRACK DELIVERY TO PASSENGERS AND PROVIDE FULL REPORTS

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BENEFITS

REDUCE WORKLOAD FOR LOST & FOUND STAFF

STRONG IMPROVEMENT OF AIRPORT PASSENGER EXPERIENCE

REDUCE TRAINING TIME

ENABLE PAPERLESS LOST & FOUND PROCEDURE

CONTACT US FOR MORE INFO AND QUOTES

We will be happy to assit you with any question regarding your need.

CONTACT US
VIA DEI DA PRATA, 14
31100 TREVISO - ITALY
CERTIFICATION
Member of CISQ Federation
Certified management system
ISO 9001 – ISO/IEC 27001