CERTIFICATION
Member of CISQ Federation
Certified management system
ISO 9001 – ISO/IEC 27001
Member of CISQ Federation
Certified management system
ISO 9001 – ISO/IEC 27001
ALFA: THE COMPLETE AUTOMATION TOOL FOR THE BAGGAGE LOST & FOUND OFFICE
AN EASY WAY TO MANAGE LOST & FOUND BAGGAGE WITH MULTI-DEVICE AUTOMATION AND FULL INTEGRATION WITH AIRPORT SYSTEMS
ALFA provides a natural, friendly interface for Worldtracer®, also in self-service mode, adding many useful features allowing a full automation of Lost&Found backoffice and a better service to the passengers.
INTEGRATED WITH WORLDTRACER® TO PROVIDE A MORE ENHANCED AND SIMPLIFIED USER INTERFACE
MANAGES ALL TYPES OF WORLDTRACER® FILES (AHL, OHD, FWD, DPR, ETC.)
AUTOMATIC COMMUNICATION WITH PASSENGERS
AUTOMATIC IATA COMPLIANT BAG TAGGING
MULTI-PLATFORM INTERFACES TO RUN ON DESKTOP, TABLET/MOBILE AND KIOSK
GENERATION OF LISTS FOR PASSENGER CALLS, COURIERS, RUSH BAGGAGE
AUTOMATIC E-MAIL AND SMS DELIVERY TO INFORM PASSENGERS ABOUT FILE STATUS
MANAGE LOST & FOUND BACKOFFICE PROCEDURES AND WAREHOUSE STORAGE
TRACK DELIVERY TO PASSENGERS AND PROVIDE FULL REPORTS
REDUCE WORKLOAD FOR LOST & FOUND STAFF
STRONG IMPROVEMENT OF AIRPORT PASSENGER EXPERIENCE
REDUCE TRAINING TIME
ENABLE PAPERLESS LOST & FOUND PROCEDURE
We will be happy to assit you with any question regarding your need.
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